The Glatfelter Insurance Group Blog | Insurance specialists

Why should you have a risk management program?

Written by Scott Harkins, Risk Control | Jun 15, 2016 6:44:25 PM

Risk control is good for you clients

At Glatfelter, our philosophy is that risk control consulting can help sell and retain more profitable business, and is a critical component in a value-based insurance program.

  • We offer a softer approach than traditional insurers where risk control is driven by “compliance.” This can be seen in the letters we send following a visit, where we thank clients for their business and point out the positives.
  • Collaboratively, we work with our clients to find, develop and implement solutions to the issues that keep them up at night.
  • Niche markets are our specialty with more than 400 years’ collective experience in emergency services, healthcare visits made by RNs, nursing home administrators, etc.
  • Enhanced tools help address the loss drivers in each of our programs, including:
    • Distance learning
    • Webinars and onsite training
    • Targeted safety bulletins (communiqués)
    • HRHelp websites that provide training, sample policies and a help line
    • Email campaigns that are focused on loss sources and successes

Do our clients think it is good for them?

  • Customer satisfaction surveys following our onsite visits are overwhelmingly positive and appreciative.
  • A recent comment called one of our consultants “awesome.” It doesn’t get much better than that.