Building loyalty is great for both retention and new business; and rewarding your clients doesn’t need to be as complicated and time consuming as it may sound.

Not every social media outlet is useful for every agent but, if your target audience includes people under the age of 30 then Instagram might be a no-brainer.

Confidence is a major component of sales success. Sometimes, it pays to be bold. However, being bold can be uncertain…it requires high risk tolerance.

Paying attention to forms and becoming a forms expert pays off exponentially. People respect and trust expertise.

The first step clients should take to prepare for a disaster is to know the specific hazards and emergencies that may affect their operations.

It is important to educate clients about risk management, what it is, and how to implement it into their operations.

Clients want insurance experts in their class of business. They want specialists. They want problem solvers.

LinkedIn has become another valuable social media app to download for business networking.

By specializing, increased revenue is almost a guarantee. Specialists not only become an expert in the niche, but a trusted adviser.

The more value I brought to a relationship, the less my client talked about price. My clients wanted value and were willing to pay a little extra to get it.