If we are formulating our next thought during that time instead of actively listening to our clients, there’s a lot of information that can be missed.

The appropriate use of rare, handwritten correspondence can solidify your position as someone to do business with.

Just like I know I’m going to order a Big Mac, when your client comes to a meeting, they typically know what insurance products they’re looking to buy.

Knowing what a day in your client’s life is like will help you to recognize the importance of your role within your agency and your duty to help serve them.

To keep abreast of the latest strategies and industry news, you need to keep your finger on the pulse of the industry itself.

Happy customers enjoy giving business recommendations, and do so. If you’ve exceeded a client’s expectations, they’re likely to tell others very naturally.

There seems to be a lot of discussion around the latest insurance applications and how they help a producer be more effective in the sales process.

This is a great time to think about best design practices, and to see how a few design-minded tweaks can boost your bottom line

The subject of value vs price can be a touchy one in this situation, but there are ways to make sure your client or prospect knows that cheaper isn't better.

Happy Halloween! Need some humor?