One of the best ways to find a new source of premium is to find a new industry to specialize in. But finding the right fit for each agent can be tricky.

Use these 4 simple steps to turn your current clients into your agency's best advertisers. If clients are happy, they will happily win you new business.

Let's get personal. Here's how #insurance agents can use relationships to win business:

Using this 1 simple business practice can help insurance agents to ensure customer retention success within their agency.

We need to know what our customers are interested in and how they respond to us vs. our competitors. If we ignore this information and carry out campaigns and sales processes without any...

You have important professional goals. When your mind becomes distracted by interruptions, however, your productivity and ability to successfully attain those goals is inevitably delayed.

To truly connect with an infinitely varied group of people requires something of you: strong emotional intelligence, or EQ.

In the event of a high-stress situation, the relationship between you and your client could become fragile and emotional, and it’s critically important to continue to deliver service that...

Unfortunately, when it comes to email frequency, there is no magic number. The best you can do is know your client, experiment and find a happy medium.

Before sending your next follow-up email, recap a few top-level meeting details and discuss why it was productive while thanking the recipient for their time.