You may think you need clients, but what you really need are loyalists. Loyalists are customers who are die-hard fans of your company and only your company.

As we start a new year, it’s a great time to work on practicing regular optimism. Optimistic attitudes are highly contagious.

If we are formulating our next thought during that time instead of actively listening to our clients, there’s a lot of information that can be missed.

Just like I know I’m going to order a Big Mac, when your client comes to a meeting, they typically know what insurance products they’re looking to buy.

Knowing what a day in your client’s life is like will help you to recognize the importance of your role within your agency and your duty to help serve them.

Happy customers enjoy giving business recommendations, and do so. If you’ve exceeded a client’s expectations, they’re likely to tell others very naturally.

This is a great time to think about best design practices, and to see how a few design-minded tweaks can boost your bottom line

Happy Halloween! Need some humor?

CRM system can enhance your prospecting and your customers’ journeys.

Loneliness can better predict someone’s early death than smoking an entire pack of cigarettes every single day can!